Industry examples for SLIs/SLOs
DNS on AWS (Route53)
The current SLA promises 100% availability. There is no promise for serving latency, update propagation delay and durability of your change.
Period | Calendar month | |
Kind | Availability | |
Measured | Not described | |
Note | Four minutes and 59 seconds downtime (99.9886%) a month before getting a credit. |
DNS on Google Cloud
The current SLA defines 100% availability. There is no promise for serving latency, update propagation delay and durability of your change.
Period | Calendar month | |
Kind | Bad minute availability | |
Measured | Not described | |
Note | Fractional bad minutes are not counted. Service could have a constant error rate. |